The Sill Review: The Ultimate Destination for Houseplants

Rating: ★★★★★ (5/5)

If you’re looking to add some greenery to your home, The Sill is hands down one of the best places to shop for plants and plant-related accessories. As someone who’s always had a bit of a black thumb but has been trying to improve my plant care skills, The Sill has made the process so much easier—and way more enjoyable. Here’s why.

Selection

The Sill offers a curated, thoughtfully chosen range of houseplants that cater to different needs and spaces. From easy-to-care-for plants like pothos and snake plants, to more exotic varieties like fiddle leaf figs and calatheas, the variety is impressive. You can also find a nice selection of plant bundles for different environments (low light, medium light, etc.), which is a huge bonus if you’re unsure about which plants would thrive in your home.

What’s even better is that they provide detailed care guides for each plant on their website. Whether you’re a beginner or an experienced plant parent, you can feel confident knowing they’ve got all the bases covered. Their online shop is broken down by plant type, care level, and light needs, which makes navigating their inventory super simple.

Quality

The quality of the plants I’ve received from The Sill has been consistently outstanding. Every plant I’ve ordered has arrived healthy, vibrant, and well-packaged. The attention to detail in their packaging is impressive—each plant is securely wrapped, with moisture packs to ensure they stay hydrated during transit. I’ve ordered from several plant retailers, and The Sill stands out for the care they put into shipping and handling.

Customer Service

One of the standout features of The Sill is their excellent customer service. Their team is knowledgeable and genuinely passionate about plants. I once reached out with a question about a plant’s care, and I received a detailed, personalized response within 24 hours. Plus, they have a fantastic return policy. If your plant arrives damaged or doesn’t thrive, their customer service team is quick to offer a solution—whether that’s a replacement or a refund.

They also have an easy-to-use online chat feature on their website, which is a real bonus for quick questions when you’re browsing or shopping.

Accessories & Pots

What sets The Sill apart from many other plant shops is their gorgeous selection of planters and pots. They carry a wide variety of stylish, minimalist options that can complement any room’s decor. Whether you’re into modern concrete planters, sleek ceramic ones, or colorful statement pieces, The Sill has something to suit every style. Their planters are not only beautiful but are also designed with functionality in mind—each one has proper drainage (which is crucial for plant health) and is built to last.

I also love that they offer plant care accessories like watering cans, humidifiers, and moisture meters. It’s one-stop shopping for everything you need to keep your plants thriving.

Subscription Service

For anyone who’s looking to add more plants to their home on a regular basis, The Sill offers a Plant Subscription service. You can choose to receive a new plant every month, which is a fun way to grow your collection over time. The subscription comes with curated plants based on your preferences and care level, making it a great way to get a new surprise each month without the overwhelm of having to decide what to buy.

Community and Education

The Sill doesn’t just sell plants—they genuinely care about the plant community. They offer a variety of online plant care workshops, which are great for anyone looking to improve their plant care skills. They even have an online blog with tons of helpful tips, tricks, and plant care advice. Their commitment to educating their customers sets them apart from many other plant retailers that simply sell plants without providing much guidance.

Sustainability

I also appreciate The Sill’s commitment to sustainability. They use eco-friendly packaging materials, and their plant products are sourced with care to ensure they’re responsibly grown. They also offer a plant adoption program, which allows you to return plants that you can no longer care for, and they’ll rehome them with other customers. It’s great to see a brand that not only sells beautiful plants but also takes responsibility for their environmental and social impact.

In-Person Experience

If you’re in New York or LA, you can visit one of their brick-and-mortar stores. The in-person shopping experience is just as delightful as shopping online. The store is filled with greenery and has a welcoming vibe. You can browse the plants, chat with staff about care, and even take home a beautifully packaged plant on the spot.

Final Thoughts

In short, The Sill is a plant lover’s paradise. Whether you’re a beginner or an experienced plant parent, you’ll find a fantastic selection of healthy plants, stylish pots, and plant care accessories that will make nurturing your plants easier and more fun. Their customer service is top-notch, and their commitment to education, community, and sustainability makes them a standout in the world of online plant shopping.

If you’re serious about your indoor plant game (or even just looking for a little greenery), I highly recommend giving The Sill a try. It’s the kind of shop that makes plant ownership feel approachable, and most importantly, enjoyable.